Acceptable Use Policy
Last updated: June 30, 2026
⚠ Template notice. This is a starting-point template, not legal advice. Your sponsoring bank, processor, and the card networks will impose their own prohibited-business lists and rules. Have counsel and your financial partners finalize this before going live.
This Acceptable Use Policy ("AUP") is part of our Terms of Service and applies to all users of Transfado. By using the Service you agree not to use it for any prohibited purpose. Violating this AUP may result in immediate suspension or termination, withholding of funds, and reporting to financial partners or authorities.
1. General rules
- Comply with all applicable laws, regulations, and payment-card-network rules.
- Do not use the Service to defraud, deceive, or harm anyone.
- Accurately describe your business and the goods or services you sell.
- Do not process payments that you are not authorized to accept, or on behalf of a third party ("transaction laundering").
- Do not attempt to evade fraud, risk, sanctions, or anti-money-laundering (AML) controls.
2. Prohibited businesses & activities
You may not use the Service for, or in connection with, any of the following:
- Illegal products, services, or activity of any kind
- Money laundering or terrorist financing
- Transactions with sanctioned persons, entities, or countries (e.g., OFAC-listed)
- Unlicensed money transmission, currency exchange, or check cashing
- Unregistered or unlawful securities, investments, or "get rich quick" schemes
- Ponzi, pyramid, or multi-level-marketing schemes
- Counterfeit, stolen, or intellectual-property-infringing goods
- Illegal drugs, controlled substances, or related paraphernalia
- Weapons, ammunition, or explosives prohibited by law
- Human trafficking or exploitation
- Child sexual abuse material or any illegal content
- Non-consensual or illegal adult content
- Illegal gambling or unlicensed gaming
- Fraudulent, deceptive, or predatory lending
- Pharmaceuticals or supplements sold unlawfully
- Hacking, malware, or services that facilitate cybercrime
- Sale of personal or financial data without authorization
- Any activity that violates card-network rules or your financial partners' policies
Certain businesses may be "restricted" and permitted only with additional approval, controls, or licensing (for example, regulated gaming, firearms dealers operating lawfully, adult content, or financial services). Operating in a restricted category without approval is prohibited.
3. Prohibited technical conduct
- Probing, scanning, or testing the security of the Service without authorization.
- Circumventing authentication, rate limits, or access controls.
- Introducing malware or disrupting the Service or its infrastructure.
- Scraping, reverse-engineering, or reselling the Service except as permitted by law.
4. Enforcement
We may investigate suspected violations and may suspend or terminate accounts, reverse or hold transactions, and cooperate with law enforcement and financial partners. We are not liable for losses resulting from enforcement actions taken in good faith.
5. Reporting
Report suspected violations to abuse@transfado.com.